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8 essential ingredients for a university counselling service

Published 05/08/2020
by Levi Pay
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One of the areas of work in which we are very experienced is the management and re-modelling of counselling services, particularly counselling settings in an educational context such as a university. Universities are finding more and more students are seeking specialist mental health support, and, in recent years, this has left university counselling services struggling to meet the demand and respond to the increased levels of risk that students are presenting with.
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In a recent 60-minute webinar, which we recorded in the summer of 2020 and have now made freely available online, we outline the eight features we see as essential for the most effective university counselling services.

The webinar is designed to help spark and structure conversations around opportunities to enhance these services.


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About The Author

Perhaps best known for our training on 'Managing distressed students' (for the education sector) and 'Managing distressed clients/customers' (for other settings), we provide a wide range of training courses, both online and in-person. As a company, we have our origins in the higher education sector, but we are increasingly working in other sectors, including retail, healthcare, and other client-facing settings, where colleagues have to meet the needs of clients with complex support needs.

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