Customer Churn – The Ultimate Guide to Reducing Churn

Published 25/09/2020
Author image
We’ve put together this practical, hands-on guide to help you manage churn and increase customer loyalty. In it, you’ll find a detailed analysis of the different types of churn you can expect during your business’ life cycle, as well as proven strategies and tactics to address each type.
Article cover

Here’s what you can expect to learn from this guide:

How to calculate and analyze churn for any online business
The different types of churn from Customer and Revenue Churn to Negative Churn
The best ways to reduce churn in a SaaS with detailed examples

Who this guide is for
We created this guide with B2B SaaS businesses in mind, but any business out there can use the tactics we describe to keep customers coming back and increase their revenue. We’ll show you how to reduce your churn and start becoming profitable.
Get the best content from Converge direct to your inbox every month.