Theresa joins the North East based team of Cascade Cash Management as a client support assistant bringing with her a number of years of career experience in credit control, sales ledger control and retail.
The 53-year-old mother to two teenage girls has taken on the part time role to increase the challenge to herself, alongside the role she holds at Fenwick Newcastle and her charity volunteer roles.
Originally from South London, but now settled in Camperdown with her family, Theresa is delighted to join the organisation which she says is different to anywhere she has worked before. She said:
“As client support assistant I am supporting the team in making sure our customer service to our clients and customers is second to none. I ensure the administration, interest rate updating and correspondence is diligently undertaken and it is fantastic to use that part of my brain again.
“It is a brilliant team and I am enjoying learning new things about banking, savings and cash every day. I have already got to grips with the basics of the leading cash management company that is on a mission to help people reach their savings goals faster, smarter and happier on all levels. I look forward to now supporting the entire team by supporting clients on their savings journey and ensuring the Cascade dataset of 5500+ bank accounts is updated and accurate.”
The unique online platform helps savers get the most from their cash and most attractively, includes every single bank and building society providing clients with the maximum protection they can obtain on deposits under the Financial Services Compensation Scheme through spreading cash across multiple banking licences via professional cash management.
CEO and co-founder of Cascade, Dr Emma Black, said:
“We are always on the lookout for new talent to ensure we deliver the best of service and having known Theresa for a while, I knew she would fit into the team ethos perfectly. I am happy to welcome her and look forward to seeing her progress and flourish within our professional team.”
The service has over 5,500 savings accounts on offer from Instant Access to 5 years. The team of nine is passionate about savings and delivering the best possible outcomes administering funds on behalf of clients providing direct and independent access to providers to the tune of over £1bn so far.
Partners including IFA’s, solicitors, attorneys and accountants can self-brand the product for presentation to their own clients.
More information is available at www.cascade.co.uk