AI Tools for 2024: What Small and Medium Businesses Need to Know

Published 06/08/2024
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Artificial intelligence used to be something only big companies talked about. But guess what? It's changing fast. Now, even small and medium-sized businesses use AI to grow and succeed. In fact, up to 29% of small businesses have already adopted AI tools.
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Why are these tools becoming a must-have in 2024? It's simple: they cut costs, boost efficiency, and make decision-making sharper and more informed. But with so many options out there, which ones are worth your attention?


This is where we come in. Let's explore the world of AI and find out how it can help your business grow.


Copilot


Microsoft Copilot is a powerful tool that works within Microsoft 365 to make your workday easier and more efficient. It can help create and organize documents, summarize important points from meetings, and manage emails and chats to find information quickly. 


One of the best things about this AI tool is that it works with all the Microsoft tools you already use. Whether you’re making a presentation in PowerPoint, writing an email in Outlook, or gathering data in Excel, Copilot helps by generating slides, drafting messages, and turning data into easy-to-understand tasks and visual graphs.


While the tool is easy to use, you might want extra help to make the most of it. There are experts who specialize in helping businesses set up and use Copilot AI effectively. They can show you how to integrate it into your daily operations to improve productivity and efficiency. These specialists can help you utilize it’s potential for real-time data analysis and visualization and answer complex questions through advanced deep-learning algorithms.


Mailmodo


Email marketing remains a vital tool for engaging customers and driving sales, and Mailmodo is here to make it even more effective. This innovative platform uses artificial intelligence to take the traditional email campaign to the next level, making it interactive and highly personalized.


This tool offers a range of features that transform how businesses approach email marketing. With its interactive email templates, users can include elements like polls, surveys, and forms directly within the emails. This means recipients can interact with content without ever leaving their inbox, greatly enhancing engagement. Additionally, Mailmodo automates campaigns, allowing businesses to send emails based on specific actions or schedules. 


The benefits of using Mailmodo for small and medium businesses are clear. The platform’s ability to create personalized and interactive emails leads to higher engagement rates. When customers are more engaged, they are more likely to respond and make purchases. 


Zia by Zoho CRM


Zia, the AI assistant, is designed to help businesses manage their customer relationships more effectively. With advanced technology, Zia offers features such as predicting sales trends, analyzing customer sentiments, and estimating the likelihood of closing deals. These tools are particularly useful for small and medium businesses looking to streamline their CRM processes.


One of the main advantages of using Zia is its ability to provide deep insights into business operations. For instance, Zia's sales predictions help businesses anticipate future sales, allowing them to plan better and allocate resources more efficiently. 


Zia also improves deal management by predicting the probability of closing potential deals. This helps businesses focus their efforts on increasing efficiency and success rates.


Upmetrics


Upmetrics is a smart business planning tool that uses artificial intelligence to help you create your business plan. It lets you write plans and forecast finances simply. Whether you're starting a new business or looking to grow, Upmetrics can help you map out your ideas in a clear and structured way.


One of Upmetrics's standout features is its ability to help you write a business plan. It provides templates and tips so you don't have to start from scratch, which is great for anyone who might feel overwhelmed by the process. 


Plus, the tool can forecast your business finances, showing you how your money might grow in the future. This is especially useful when you're planning your budget or trying to determine whether your new idea can make money.


Sniper AI


For small and medium businesses, finding the right employees is crucial but can be very time-consuming. Sniper AI reduces the time spent on hiring. It speeds up the process and improves the chances of getting better-quality hires through its smart matching capabilities. 


One of Sniper AI's best features is how well it works with existing HR systems. Businesses don't have to worry about setting up a whole new system to use it. They can simply integrate Sniper AI into their current setup, which saves a lot of time and hassle. 


This tool is also known for its ability to screen candidates effectively. It automatically reviews and ranks resumes. This helps HR departments focus on interviewing the most promising candidates rather than sorting through piles of resumes.


Wrap Up


AI is changing how businesses work. These tools can do more than just save time. So why not try and see what these tools can do for you? They might just be what your business needs to grow and succeed in the coming year.

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